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Question: i have an old ipod when i try to turn it on the screen is freezing and it shows the apple logo. I tried to connect it with my computer to update it from there but unfortunately it’s not appearing in the iTunes, so what should i do right now ?

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Nov 19, 2017 1:42 PM in response to Mutee3 In response to Mutee3

Hi Mutee3,
Thanks for using the Apple Support Communities. If you are having issues with an iPod Touch that isn't responding or won't start up successfully, you may find the information and troubleshooting steps outlined in the following article helpful:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Regards.

Nov 19, 2017 1:42 PM

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Question: i have an old ipod when i try to turn it on the screen is freezing and it shows the apple logo. I tried to connect it with my computer to update it from there but unfortunately it’s not appearing in the iTunes, so what should i do right now ?