No wiffi connection after update

Question

Level 1

4 points

No wiffi connection after update

After I update to 11.1.2 I can not get my home wiffi connection every other device I pad computer. It’s connected it’s just the phone. 6s plus it does not recognize the password. I try resetting network. Turn airplane on and off Turn on and off phone and nothing

iPhone 6 Plus, iOS 11.1

Posted on Nov 17, 2017 8:03 AM

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Answer 1

AppleJoe

Community Manager

Nov 18, 2017 1:38 PM in response to Patty3636

Hello Patty3636!

Thank you for using the Apple Support Communities! I see from your post that your iPhone will not connect to your Wi-Fi network after updating your software to the latest version. I can definitely understand how bothersome this can be, especially after an update. You've done some good troubleshooting on your own already, so let's see what else we can do to get this working for you.

Take a moment to review this article called If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network , particularly the last step:

Still can’t connect?

Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

Before doing this step, be sure to back up your data first by following this article called How to back up your iPhone, iPad, and iPod touch

I hope this information helps you!

Kindest Regards

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Answer 2

MiMcHugh

Level 1

4 points

Nov 19, 2017 4:29 AM in response to Patty3636

I have an iphone6s and after the update, I have the same problem. I have reset my network settings, hard reset my phone, and everything else that has been suggested. I have burned through my data because either A- it kicks me off the WiFi without telling me, or B- keeps saying that I have entered the wrong password (which then later it randomly connects, but not for long) my friends have the same issue.

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