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Question: imagen capture doesn't show iPhone photos

iPhone with 11.1.2 and mac with high sierra. I open Imagen capture, I plug my iPhone in usb, I unlock it but imagen capture shows only 3-4 pics. I tried all USB ports, I turned off and on my iPhone...nada. Of course I do not know if the problem is iPhone or IC. Nevertheless I am inclined towards iPhone as the source of the problem since the issue remains trying in my 2 different macs. ( 2011 and 2016)

Mac Pro

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Nov 17, 2017 7:28 PM in response to gakusnir In response to gakusnir

Hello gakusnir,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to import pictures from your iPhone to your Mac. To help resolve this issue, please follow the steps in this resource on your situation.

If you can't import photos from your iPhone, iPad, or iPod touch to your computer


Nov 17, 2017 7:28 PM

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Question: imagen capture doesn't show iPhone photos