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Question: I have 2 contacts that their numbers are showing on red and when they call me it goes straight to voice mail but i looked the configurations and their are not block

How can i fix it?

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Nov 17, 2017 12:18 PM in response to Mafedumo In response to Mafedumo

Make sure they are unblocked for your Phone, FaceTime, and Messages. See the "Manage your blocked phone numbers and contacts" section in:


Block phone numbers and contacts on your iPhone, iPad or iPod Touch - Apple Support


Also, is it possible you have a third-party app that is blocking the contact(s):


Detect and block spam phone calls with third-party apps - Apple Support

Nov 17, 2017 12:18 PM

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Question: I have 2 contacts that their numbers are showing on red and when they call me it goes straight to voice mail but i looked the configurations and their are not block