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Level 1

6 points

Unable to enter one-time pass number for downloads

I have an iMac with 10.10.5 OS and an iPhone 6s with iOS 10.3.3 . I tether my iMac to my iPhone. I changed my password, but now when I try to download the new version of iTunes or a new print driver used on my iMac, I get the one-time pass number sent to me but I have not been able to enter it. What am I doi

iMac, OS X Yosemite (10.10.5)

Posted on Nov 17, 2017 8:14 AM

Best reply

Dah•veed

Level 9

64,663 points

Posted on Nov 17, 2017 11:29 AM

Are you referring to the code for 2-factor authorization to sign into your Apple ID?

Can you provide a screenshot? Cover any personal info.

Late 2012 Mac mini, macOS 10.13.1;  Watch S3, watchOS 4.1; iPad Air 2 & iPhone 6+, iOS 11.1; TV 4th Gen, tvOS 11.1;  Airport Express

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Unable to enter one-time pass number for downloads

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