8 Plus camera doesn’t work
open the camera app and a black screen shows up in Photo, Portrait, Square and Video. But Time-Lapse, Slo-Mo and Pano work normally. Then, if I go back to Photo, after going to Slo-Mo, I get a very fuzzy screen; same with Portrait and Square. Apple Store Southdale Edina MN Manager refused to exchange the malfuncting phone because the problem and attempted returndidn't happen within 14 days. I was into Chat twice, their only option is Restore; that didn’t fix the issue, nor did a reboot.
The problem showed up on day 25 of ownership. I went to the Apple Store on day 26 of ownership.
I‘m really po’ed at that Manager and Apple.
Oh, then the manager asked how I paid for it and I told her the “Apple Upgrade Program.” She said a exchange may be difficult because of a Apple Program. The Program is not titled the “Citizens One Upgrade Program,” but the “Apple Upgrade Program.”
Help please!
iPhone 8 Plus, iOS 11.1