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Question: FB Messenger Quick Reply Issue

I have a problem with the quick reply from lockscreen feature with fb messenger notifications. I can send a message through quick reply, but it doesn't actually get sent until I open up the fb messenger app. I don't know what might be causing this issue, but I have all the options for quick reply and notifications for fb messenger set correctly. Please help.

iPhone 7 Plus, iOS 11.1

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Question: FB Messenger Quick Reply Issue