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Question: Moving emails

I have been trying to organize and save important emails. Unfortunately when I move specific emails ALL from those senders go into said folder. This is also the case with my Junk folder. I accidentally put some selected emails in the Junk instead of Trash and cannot get them to stop going into the Junk folder. I’ve had the 1 specific folder I’m trying to move emails to to save them for well over a year AND created through my google account on an android. Please help! I have to search through 5 folders for emails now!

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Nov 17, 2017 12:26 PM in response to Emz8876 In response to Emz8876

Hi. If you're using IMAP to access your mail, these things are happening on the server, not on your iPhone. It sounds like dragging an email to a folder was interpreted as setting a filter for that sender. Login to your provider's webmail and see if you can change the settings.

Nov 17, 2017 12:26 PM

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Question: Moving emails