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Question: Apple Music widget say: Unable to load. iPad 2017

Please fix this bug!!!

iPad Wi-Fi, iOS 11.1

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Nov 18, 2017 1:35 PM in response to peterhungary In response to peterhungary

Hey, peterhungary.

I see that the Music widget on your iPad isn't working as expected. I'm happy to help.

Restart your iPhone, iPad, or iPod touch -- Restart your iPad. Once it's returned to the Home screen, confirm that you're connected to a Wi-Fi network or cellular data and test the issue.

How to back up your iPhone, iPad, and iPod touch -- If restarting your iPad didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your phone, refer to this article: About encrypted backups in iTunes

If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once your phone has returned to the Home screen.


Let me know how that goes.


Take care!

Nov 18, 2017 1:35 PM

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Question: Apple Music widget say: Unable to load. iPad 2017