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apple watch do not display contact names

After ios 11 update , my apple watch series 2 do not display the name of who is calling me!!

Apple Watch Series 2, iOS 11.1, watch os v.4.1 (15R846 )

Posted on Nov 17, 2017 10:40 AM

Reply
1 reply

Nov 18, 2017 2:16 AM in response to hebaty

Hi


The following steps may help:


If you have not yet done so, update your iPhone to the latest software:


On your iPhone, in the Contacts app, check that there is a single contact card for each of your contacts and that each card contains that contact's full name and phone number, along with their email address.


If you have not yet done so, enable iCloud Contacts:

  • On your iPhone, tap Settings > [your name] > iCloud > enable Contacts.


If you have contacts from multiple sources and multiple entries for the same person have not been linked automatically (such that they are shown as a unified contact, with "Unified Info"), then manually link those contacts by following the instructions here:


Having made any changes in the Contacts app, on your iPhone, in the Watch app, go to: My Watch > General > Reset > tap again on Reset Sync Data.

  • Nothing will seem to happen, but the process will run in the background / invisibly to you, so allow some time afterwards for it to complete.


If the issue persists, it may then help to restart both your iPhone and your Apple Watch again, turning both off together, then restarting your iPhone first:

apple watch do not display contact names

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