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Question: Use of scrubbing or skipping mutes audiobook

The problem: Playing a new audiobook from Audible on iBooks on my iPhone, I reached a point in the book (around 4:30 in chapter 5) where if I scrub forward, select a later chapter, or skip forward or backward, the counter continues as if playing, but there is no sound. If I start playing before that point, it will play beyond the point and continue playing even if I pause and restart. If I skip forward or backward, it will go silent, and I have to restart at the point where there is sound. I can play the entire audiobook on my Mac without problem. At the time this occurred, I was near the end of the range of the wireless earbuds I was using. I thought at first something had gone wrong with them. I also was wearing my Apple Watch which also controls play on the iPhone.

Attempts to solve:

I deleted the audiobook from my iPhone and resynced it from my Mac.

I deleted the file from my Mac and iPhone, downloaded it again from Audible and resynced it to my iPhone.

I accidentally deleted all audiobooks from my iPhone and restored them.

I reset my iPhone and restored it from a backup. (Something I hope to never have to repeat.)

I do not know how to go to an earlier back up.

There has been no change.

iPhone 6s, iOS 11.1

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Nov 17, 2017 11:39 AM in response to twocircles In response to twocircles

The point in play is actually around 10:30 of Chapter 4.

I also tried to play the audiobook on ht Audible app, and it has the same problem.

Nov 17, 2017 11:39 AM

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Nov 17, 2017 12:01 PM in response to twocircles In response to twocircles

I thought the Audible file might be corrupted.

I downloaded from the iTunes on the Audible app, and it still had the same problem at the same point.

I downloaded from the Cloud using the Audible app. This downloaded in five parts, and it is working fine.

I still do not know if this is an Audible problem or an iTunes / iBooks problem.

Nov 17, 2017 12:01 PM

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Question: Use of scrubbing or skipping mutes audiobook