Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: High Sierra seems to have broken Preview "open all files in one window" button

I made the mistake of upgrading to high sierra - now Preview is not able to open more than one image in one window. I can open multiple images but in multiple windows that stack which stops me working from them.

I can merge these windows into one with a set of multiple tabs that are meaningless and again stops me working from them.


Reading other forums this is also a huge problems for others as well and nobody seems to think apple are going to fix it.


Am I expecting too much for the preference "open all files in one window" button to actually work?


I suppose my question would be - Has anybody been able to open multiple files in one preview window since updating to 10.13.1? and if so how?

iMac (27-inch, Late 2012), macOS High Sierra (10.13.1)

Posted on

Reply
Question marked as Helpful

Dec 8, 2017 12:42 PM in response to 144herbs In response to 144herbs

Running with the same problem and haven't been able to resolve it. Checked on a computer with previous version (10.12.6) and the preview preferences does show the "Open all files in one window" and checked as well and works as it should but when box is checked on the new update (10.13.2) and it does not work as it should. This should be consider a bug that would require fixing as it still has the option to check off or on but unfortunately not taking effect.

Question marked as Helpful

Dec 19, 2017 8:21 AM in response to Artista752 In response to Artista752

FWIW, "Open All Files In One Window" does work for images.


There's a workaround…

Open the first of the PDFs, create a Duplicate from the File menu if you don't want the original modified. Then select and drag the rest of the PDFs you want into the Thumbnail panel.

There’s more to the conversation

Read all replies

Page content loaded

Question marked as Helpful

Dec 8, 2017 12:42 PM in response to 144herbs In response to 144herbs

Running with the same problem and haven't been able to resolve it. Checked on a computer with previous version (10.12.6) and the preview preferences does show the "Open all files in one window" and checked as well and works as it should but when box is checked on the new update (10.13.2) and it does not work as it should. This should be consider a bug that would require fixing as it still has the option to check off or on but unfortunately not taking effect.

Dec 8, 2017 12:42 PM

Reply Helpful (1)

Dec 8, 2017 12:41 PM in response to Artista752 In response to Artista752

Thanks Arista - thought it was just me.

I have spent 10 hours solid today (0925 - 1930) trying to resolve this with apple support.

To be fair they could not have been more helpful.

Tried everything with them including wiping my hard drive and a fresh install of high sierra - absolutely no change.

This has been escalated to their programmers/developers with a screen video of me demonstrating the problem.

They are getting back to me next week and we'll take it from there. It is looking more like a bug than a hardware problem, but we'll see.

I'll drop a line on here once they've got back to me - in the meantime don't waste any more of your time on this and try and find a work around that you can put up with.

PS this has also buggered my print preview and print options for my epson printer.

Dec 8, 2017 12:41 PM

Reply Helpful (2)

Dec 19, 2017 3:57 AM in response to Artista752 In response to Artista752

Apple got back to me last week.

The good news is that they didn't tell me my iMac was broken and i needed a new one!

The bad news is as follows:-

The Preview issue is not a bug according to them - it is a feature they have disabled for High Sierra and have not got around to removing the "open all files in one window" yet, but will do in a future patch.

I'm really not happy with this and my options are:-

1. leave feedback on the High Sierra apple page (which I will do)

2. Wipe my pooter and reinstall an earlier OS that still has this feature (looking likely)

3. Use a 3rd party viewer (adobe acrobat or similar) to view files as i used to. (currently exploring the viewers available on the net)

4. Get a PC (not such a stupid idea)


Pretty poor answer from Apple I'm afraid - reading between the lines I think Preview is broken and they can't fix it - Its always crashed for me since Lion OS, but I've lived with it. This latest issue is too much for me.

Dec 19, 2017 3:57 AM

Reply Helpful

Dec 19, 2017 7:49 AM in response to 144herbs In response to 144herbs

WOW! that is a huge bummer. I been also looking into another software that would be functioning with that same feature and as of this point no luck but will keep looking. Usually Apple makes software convenient to operator usage and knowing they would do the oposite on a very useful tool comes as a surprise to me. Thank you for the update tho!

Dec 19, 2017 7:49 AM

Reply Helpful
Question marked as Helpful

Dec 19, 2017 8:21 AM in response to Artista752 In response to Artista752

FWIW, "Open All Files In One Window" does work for images.


There's a workaround…

Open the first of the PDFs, create a Duplicate from the File menu if you don't want the original modified. Then select and drag the rest of the PDFs you want into the Thumbnail panel.

Dec 19, 2017 8:21 AM

Reply Helpful (1)
User profile for user: 144herbs

Question: High Sierra seems to have broken Preview "open all files in one window" button