User profile for user: chris_g1 chris_g1 User level: Community Specialist Nov 20, 2017 6:23 PM in response to Janetosie Hi Janetosie! I understand that you're unable to download from the iTunes Store, and I'm happy to help. The following article covers various reasons that you might be asked to verify billing information in the iTunes Store: If you can‘t choose None when you edit your Apple ID payment information Show more Less Reply Link