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How to back up your iPhone, iPad, and iPod touch

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Question: I have had my iPad for 3 years but have never backed it up to iCloud.. I have bought a new iPad now but cannot back up my old one.. it says back up cannot be completed.. help?

Unable to back up iPad

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Nov 17, 2017 6:35 PM in response to Lynda8805 In response to Lynda8805

Have you purchased enough iCloud storage so the iCloud backup can complete?

You maybe over the free 5 GBs limit.

50 GBs iCloud storage is $0.99/per month.

If you need more than this to complete your backup, you’ll need to pay the next monthly amount for the next tier of storage.


Good Luck to You!

Nov 17, 2017 6:35 PM

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Question: I have had my iPad for 3 years but have never backed it up to iCloud.. I have bought a new iPad now but cannot back up my old one.. it says back up cannot be completed.. help?