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Question: Drive not accepting CD'S

Just purchased a MC309LL/A and after upgrading to High Sierra I found it will not accept a CD. I can push it in about halfway but it will not go any further. I have tried the mouse/power fix and the turn off and disconnect power and hold power switch and plug back in fixes and nothing seems to work.

It had O/S 10.6 when I got it but I did not try a CD until after I upgraded the O/S. Therefore I figure it was not working from the get go, Does anyone know of any other fix I can try.

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Question: Drive not accepting CD'S