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Question: apple pay face id intermittently won’t work

face id to get into phone works flawlessly but face id on apple pay seems to only work half the time. i have tried different angles and even resetting the face id profile but nothing has fixed it. is anyone else also having the problem? does anyone know a fix?

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Nov 17, 2017 2:59 PM in response to SherifOSV In response to SherifOSV

Hi,

On iPhone X Face ID works by using the TrueDepth Camera System. This system is in the "notch" and to get it working best, try the following:

Nov 17, 2017 2:59 PM

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Question: apple pay face id intermittently won’t work