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Money is coming out of my account for items that I did not purchase. Who do I need to talk to to resolve this!?

Money is coming out of my account for items that I did not purchase. Who do I need to talk to to resolve this!?

iPhone 6s Plus

Posted on Nov 17, 2017 6:46 PM

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1 reply

Nov 17, 2017 7:56 PM in response to Edalmonte

If you received an email about a purchase that you did not make, it might be a phishing scam. Don't click on any links in the email, or call any phone numbers. Check if the purchase is real.

See your purchase history in the iTunes Store on a Mac or PC

https://support.apple.com/en-us/HT204088


If there is a purchase that you did not make, file for a refund and change your passwords.

iTunes Store - Contact Us - Apple Support


If there is no such purchase in iTunes, contact your credit card bank. It’s not an Apple issue to resolve.

Money is coming out of my account for items that I did not purchase. Who do I need to talk to to resolve this!?

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