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Question: Done With iPhone

After 2 years my wifes iPhone 6s+ doesn’t charge snymore. Went tothe Apple store, they said too bad, get a new phone. Done moving on to Samsung

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Nov 17, 2017 6:46 PM in response to Want-Android In response to Want-Android

Okay. Not really sure why you thought any of the users in this user community will care what you bought? Enjoy the Samsung.

You do realize that Samsung‘s standard warranty is also one year, so two years from now if it does not charge, Samsung is going to tell you exactly the same thing.

Nov 17, 2017 6:46 PM

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Nov 17, 2017 7:05 PM in response to Want-Android In response to Want-Android

Apple didn’t offer to diagnose and if necessary change/replace your iPhone's battery?

Apple DOES have battery replacement for iPhones.

I would go back to the Apple store and ask for the store manager and escalate your iPhone issues.

Also, I would escalate this issue and oversight and contact Apple, directly, in Cupertino, CA US of A here.

(800) MY–APPLE (800–692–7753)

Ask for customer service and cool and calmly explain the issues you had with your iPhone and with your

“local” Apple Store.

Good Luck to You!

Nov 17, 2017 7:05 PM

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Nov 17, 2017 7:09 PM in response to Michael Black In response to Michael Black

Just venting but, thank you for the cordial reply. Have watched friends performance on Samsung and its an improvement. They want me to drop the coin for the next generation. We’re old and on a fixed income. Not going to do it.

Nov 17, 2017 7:09 PM

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Question: Done With iPhone