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Question: powerbeats2 volume

Synced powerbeats2 to apple watch series 2. The volume resets itself to off within 1 second of increasing the volume. I have reset the powerbeats and restarted the watch. Also, in this state, I cannot shut the headphones off manually.

Any suggestions?

Thanks,

Dan

Apple Watch Series 2, watchOS 4.1

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Question: powerbeats2 volume