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FaceID attempts exceeded

I’m having issues with FaceID on iPhone my new iPhone. FaceID works great until the first time when a face authentication fails (ie when my face isn’t lined up with the phone, etc). After the first failure, I’m no longer able to use FaceID to login, even after re-entering my psscode. Instead I’m presented with a messaging saying that FaceID attempts have been exceeded even after re-entering my passcode. The only way I’ve been able to renewable FaceID is to restart my iPhone. Even resetting FaceID doesn’t work because the camera doesn’t recognize my face during the enrollment process until I reboot the phone.

Has anyone else run into this problem?

iPhone X, iOS 11.1

Posted on Nov 17, 2017 7:34 PM

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FaceID attempts exceeded

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