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Question: my apple tv wont go to the main menu. it is on computers/settings. i can move around settings but i cant go to rhe main menu to watch youtube or neflix for example. thx

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Nov 17, 2017 8:07 PM in response to Kathykerry185 In response to Kathykerry185

It is not properly connected to the network


Make sure DNS is set to auto (settings - general - network)

Ensure router has port 123 open (refer to manual if unsure)

If on wifi try ethernet

Test on another network

Nov 17, 2017 8:07 PM

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Question: my apple tv wont go to the main menu. it is on computers/settings. i can move around settings but i cant go to rhe main menu to watch youtube or neflix for example. thx