Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Missing "My Photo Stream" settings on iPhone X

On iPhone X running iOS 11.1.2 (and earlier versions of 11.x), in Settings->Name, iCloud->iCloud->Photos:


the only thing there is: "iCloud Photo Sharing" which can be turned on or off. There is no "iCloud Photo Library" or "My Photo Stream" or "Upload Burst Photos" settings appearing at all like there is on my iPad running 11.1.2 or like there was on my iPhone 7 Plus.


None of my photos taken on iPhone X are getting transferred to "My Photo Stream" to my other iCloud devices.


What happened to the "My Photo Stream" setting in iPhone X and how can I get iPhone X to upload photos to "My Photo Stream"?

Posted on

Reply
Question marked as Solved
Answer:
Answer:

Solved. I indeed did have restrictions installed that I was not aware of via Device Management certificate that were installed on my phone from my company to allow me to establish secure VPN connections.


I remove the Device Management (in Settings->General->Device Management) and now all of my "My Photo Stream" options are back.


Thanks to the Genius bar at the Apple Store for helping me find this.

Posted on

Page content loaded

Nov 17, 2017 8:25 PM in response to deggie In response to deggie

Yes, correctly logged into iCloud and all other iCloud things are working: Notes, Messages, Contacts, etc.


The "My Photos Stream" settings doesn't even appear in the Settings->iCloud->iCloud->Photos at all. The only thing there is "iCloud Photo Sharing"

Nov 17, 2017 8:25 PM

Reply Helpful

Nov 17, 2017 8:49 PM in response to deggie In response to deggie

Are you on an iPhone X?


Restrictions are off. I have done a power down and back up on the iPhone X and logged out of iCloud and back in on the iPhone X.


Still the only setting showing in Settings->iCloud->Photos is "iCloud Photo Sharing". There is no "My Photo Stream" setting control anywhere.

Nov 17, 2017 8:49 PM

Reply Helpful
Question marked as Solved

Nov 19, 2017 12:16 PM in response to openthreads In response to openthreads

Solved. I indeed did have restrictions installed that I was not aware of via Device Management certificate that were installed on my phone from my company to allow me to establish secure VPN connections.


I remove the Device Management (in Settings->General->Device Management) and now all of my "My Photo Stream" options are back.


Thanks to the Genius bar at the Apple Store for helping me find this.

Nov 19, 2017 12:16 PM

Reply Helpful
User profile for user: openthreads

Question: Missing "My Photo Stream" settings on iPhone X