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Question: Guided access

Stuck in guided access in iPhone 7. Phone is on lock screen. Getting the "iPhone doesn't recognize fingerprint"- yet phone won't allow me to type password because of guided access. Force reboot holding home button and lock button won't work. And never plugged phone into computer or iTunes. Help 😩😫

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Have you tried this?

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Use Guided Access with iPhone, iPad, and iPod touch - Apple Support

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Question: Guided access