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Question: My ipad lock need help to re-activate. Thanks

My ipad lock need help to re-activate. Thanks pls advise.

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Nov 18, 2017 2:09 AM in response to junmontinao In response to junmontinao

-Go to your nearest Apple store and ask them to manually reset the Ipad-

Follow this link to find the nearest store: https://www.google.com.au/search?q=Find+an+apple+store+near+you&rlz=1C1CHBF_en-G BAU726AU726&oq=Find+an+apple+store+near+…

Nov 18, 2017 2:09 AM

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Nov 18, 2017 2:28 AM in response to junmontinao In response to junmontinao

Have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Nov 18, 2017 2:28 AM

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Nov 19, 2017 7:14 AM in response to King_Penguin In response to King_Penguin

Dear Sir/Madame,


My receipt was also lost, is it apple can trace

the real owner base on unit serial number? If i am not

mistaken when i bought this ipad it is registered under

my name.


Now, my current problem is the ipad suddenly asking for activation lock. I have

tried my apple id but doesn't recognize.


Please advise.


My ipad serial number is: F7***196

Name:****.


Thanks & Best Regards,

Juan


Sent from my iPhone

<Personal Information Edited by host>

Nov 19, 2017 7:14 AM

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Nov 19, 2017 7:14 AM in response to junmontinao In response to junmontinao

My receipt was also lost

Try contacting the store that you bought it from and see if they can issue a duplicate receipt.

is it apple can trace the real owner base on unit serial number?

Only if you bought it from Apple might they be able to do do.

Nov 19, 2017 7:14 AM

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Question: My ipad lock need help to re-activate. Thanks