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Level 1

11 points

Health activity are gone after switching to iPhone X

Three day ago I bought my new iPhone X.

I did a backup of the old iPhone 6 and select to inizialise my new X from that backup.

Everything went smoothly (every photo, song, conversation, etc) but my health activity. Everything is gone. All my badges, circles, hearth and sleep session disappeared.

Is there a way I can recover my data?

I use an Apple Watch 1st series.

Posted on Nov 17, 2017 11:05 PM

Best reply

LACAllen

Level 8

43,410 points

Posted on Nov 18, 2017 12:45 AM

What type of backup did you do?

If an iTunes backup, did you choose to encrypt it?

If you didn't, your Health data is not in an unencrypted iTunes backup.

iCloud backups, by default, include your Health data.

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Health activity are gone after switching to iPhone X

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