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Question: can't login my apple id/account

i don't know what happened..

I do know the password of my apple id but I cannot sign in. When i go-to reset my apple id it says apple id doesn't exist and when i try to create an Apple ID with same email ID it says the id is already created. I was able to login before and also used iCloud service. I cannot call to the apple representative because i am from Nepal and there is no authorized apple store here.

my apple id is : ****

Please help!


<Edited by Host>

iPhone 7 Plus, iOS 10.3.3

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Nov 18, 2017 6:45 AM in response to anan_stha In response to anan_stha

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Nov 18, 2017 6:45 AM

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Question: can't login my apple id/account