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Question: after reset i lost my info and pic

after i update the phone system, it stuck on the apple logo, when i checked to solve this issue i found out that i need to do reset. however, i could not do the pack up as the phone is not working, therefore i had to do the reset. but i lost all my pictures and information.

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User profile for user: noor_in_noor

Question: after reset i lost my info and pic