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Not able to connect to WiFi

I have a brand new out of the box iPod Touch 6th gen, 16GB. It shows up in iTunes just fine when I hard connect to my MacBook, but when I try to connect to my WiFi and enter the password (which I KNOW is right), both "join" buttons are grayed out. So I can't get past that screen. What am I missing?

Posted on Nov 17, 2017 10:08 PM

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Not able to connect to WiFi

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