Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: How to reset passcode on Apple Watch without touching a display?

My apple watch display is cracked and I can’t enter a passcode. Now I have another phone which is not paired with my apple watch. How I can reset apple watch without touching the display?

Apple Watch Series 2

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

Hi


Apple advises that you should not continue using a damaged Apple Watch.


Apple Watch is not user-serviceable and Apple does not offer a screen repair or screen replacement service for Apple Watch.


If the issue is not covered under warranty (due to being defective), then your Apple Watch may instead be eligible for replacement via chargeable, out-of-warranty service - or via AppleCare+, if previously purchased.


Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be inspected and to establish your available service options:


Posted on

Page content loaded

Question marked as Apple Recommended

Nov 18, 2017 1:13 AM in response to Hahman In response to Hahman

Hi


Apple advises that you should not continue using a damaged Apple Watch.


Apple Watch is not user-serviceable and Apple does not offer a screen repair or screen replacement service for Apple Watch.


If the issue is not covered under warranty (due to being defective), then your Apple Watch may instead be eligible for replacement via chargeable, out-of-warranty service - or via AppleCare+, if previously purchased.


Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be inspected and to establish your available service options:


Nov 18, 2017 1:13 AM

Reply Helpful
User profile for user: Hahman

Question: How to reset passcode on Apple Watch without touching a display?