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Use Touch ID on your Mac

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Question: MacBook Pro TouchBar- Password is required to enable touch id

Hi Everyone,


I just bought a 13"MBP Touchbar, but after using some awhile, system always prompt out a notice saying" Password is required to enable touch id. this has been prompting out each time i left my mbp away for awhile. below is all my settings that i can think of. Hope someone can have a good solution for my this problem. is pretty annoying after each time when I key in password, every program and software are restarted.User uploaded fileUser uploaded fileUser uploaded fileUser uploaded file Thanks : Justhinker

MacBook Pro (13-inch, 2017, 4 TBT3), macOS High Sierra (10.13.1)

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Hi, I found out the cause of the issue. There is a logout function which is found in the advance mode was ticked by default. i untick it now everything seems to be normal again....


User uploaded file



Thanks Everyone.


Justhinker

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Nov 18, 2017 2:58 PM in response to Justhinker In response to Justhinker

Hello Justhinker,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having issues with the Touch ID feature on your MacBook Pro. To help resolve this issue, please follow these steps from this resource on Touch ID.

In some situations, you need to enter your password instead of using Touch ID:

  • If you've just restarted your Mac
  • If you've logged out of your user account
  • If your fingerprint isn't recognized five times in a row
  • If you haven't unlocked your Mac in more than 48 hours
  • If you've just enrolled or deleted fingerprints

If you still need help unlocking your Mac with Touch ID, follow these tips. Try again after each one:

  • Make sure that your fingers are clean and dry.
    Moisture, lotions, sweat, oils, cuts, or dry skin might affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, or cooking.
  • Your finger should cover Touch ID completely. While Touch ID is scanning, don't press down or move your finger.
  • Try setting up a different fingerprint.


Use Touch ID on MacBook Pro


Cheers!

Nov 18, 2017 2:58 PM

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Nov 20, 2017 3:58 AM in response to joe_7399 In response to joe_7399

Hi Joe,


In some situations, you need to enter your password instead of using Touch ID:

  • If you've just restarted your Mac(Sadly I did not restart my mac when it happened)
  • If you've logged out of your user account (Did not do this either)
  • If your fingerprint isn't recognized five times in a row (Never get a chance to scan when it will show password required)
  • If you haven't unlocked your Mac in more than 48 hours (it happen less then 1-2hours not even 24hours =( )
  • If you've just enrolled or deleted fingerprints (Have not done that yet)



Justhinker

Nov 20, 2017 3:58 AM

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Question marked as Solved

Nov 20, 2017 8:26 AM in response to Justhinker In response to Justhinker

Hi, I found out the cause of the issue. There is a logout function which is found in the advance mode was ticked by default. i untick it now everything seems to be normal again....


User uploaded file



Thanks Everyone.


Justhinker

Nov 20, 2017 8:26 AM

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Question: MacBook Pro TouchBar- Password is required to enable touch id