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krismeg Author

Level 1

6 points

I NEED an email address for Apple support.

I do not have time to be on the phone or chat.

I travel frequently and simply need an email address I can use to request support.

This should not be a difficult item for Apple.

It seems to me that live support takes much more money and personnel when compared to email.

My issue isn’t life-critical, but I would like an answer to a question. It does have to do with some information I would rather not post on a world-wide user community.

I do not want every user’s opinion that I would receive by posting my support question on this forum.

I do not have time to filter through the millions of possibly related posts that are on the forum.

Please, a simple email address to which I may send a question.

Why is that so difficult for a behemoth company such as Apple?

Posted on Nov 17, 2017 11:51 PM

Best reply

King_Penguin

Level 10

334,144 points

Posted on Nov 18, 2017 12:10 AM

I'm not aware of any public email address for iTunes and/or Apple Support. If you want to contact Support :

iTunes : https://www.apple.com/emea/support/itunes/contact.html.

Apple : https://support.apple.com/

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I NEED an email address for Apple support.

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