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Recover your Apple ID when you can’t reset your password

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Question: I’d disabled problem

I am trying to get a free app from the App Store and I receive a message saying “Your Apple ID has been disabled”. How do I correct this? Thank you

iPhone 6 Plus, iOS 11.1, null

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Nov 18, 2017 2:41 AM in response to Dukepoteet In response to Dukepoteet

Try resetting its password (and then logging out and back in everywhere) : If your Apple ID has been locked - Apple Support


If that doesn't fix it contact iTunes Support and see if they can/will re-enable it : https://www.apple.com/emea/support/itunes/contact.html

Nov 18, 2017 2:41 AM

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Question: I’d disabled problem