Tried to restore iPad through iTunes but option did not appear to restart or restore. Any suggestions out there?

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Tried to restore iPad through iTunes but option did not appear to restart or restore. Any suggestions out there?

Tried to restore iPad through iTunes, but option to restart or restore did not appear. Any suggestions of how I restore my iPad?

iPad 2 Wi-Fi

Posted on Nov 18, 2017 3:08 AM

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Answer 1

jeremy_v

Community Specialist

Nov 18, 2017 3:50 PM in response to TonyK69

Hello TonyK69,

THank you for using Apple Support Communities. It's my understanding that you're not seeing the appropriate options when trying to restore your iPad with iTunes. I'm happy to help.

Please follow the steps in the link below:
If you can't update or restore your Phone, iPad, or iPod touch

If iTunes isn't recognizing your iPad, take a look at the following link:
If iTunes doesn't recognize your iPhone, iPad, or iPod

Please let us know if the issue persists. Be sure to include any additional troubleshooting steps you may have tried.

Have a great day!

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