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Question: messages keep getting deleted?

I have an iphone 6, and I know it might be the reason since the new phones come out, but I don't think that should be a problem. I have kept messages on my phone from a while ago, because I wanted to keep them to look back on. Last night, the phone decides to delete all my messages and screw up the current ones I restarted. I tried turning my phone off and on, restarting it. I woke up this morning to find the messages I sent last night alsogit deleted. Please tell me what I can do because I am very upset.

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Answer:

Assuming you are talking about the native messages app:


Did you prohibit the app from deleting old messages? (Settings > Messages > Keep Messages > )


This might solve half of your issue.

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Nov 18, 2017 9:00 AM in response to stephvul In response to stephvul

Then I am sorry I can’t help you with that but as I browsed the recent discussions I noticed that you aren’t the only one whose messages got deleted suddenly - so it might be a bug and Apple will hopefully fix it soon. 🙂

Nov 18, 2017 9:00 AM

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Question: messages keep getting deleted?