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wifi icon on macbook

Hi my wife has a MacBook Air and the WiFi icon as x in it and she can’t connect to the internet via WiFi. I’ve clicked on it but it won’t turn WiFi in. Any ideas to solve this is much appreciated.

Posted on Nov 18, 2017 3:56 AM

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2 replies

Nov 18, 2017 4:41 PM in response to Craigofkirkby

Hello Craigofkirkby,

After reviewing your post, it sounds like the MacBook Air has an x in the Wi-Fi symbol and is not able to turn on. Since the symbol is there it might be a software issue where another software may be interfering. It could also be something where the hardware is not being recognized and an SMC reset may help it be recognized correctly.


Use safe mode to isolate issues with your Mac


How to reset the System Management Controller (SMC) on your Mac


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wifi icon on macbook

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