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Back up problems

Hi

The computer wont recognize my Iphone 7 Plus and wont allow me to backup my iphone can you suggest something?

Regards

Giovanni Testagrossa

iPhone 7 Plus, iOS 11.1

Posted on Nov 18, 2017 5:01 AM

Reply
Question marked as Best reply

Posted on Nov 18, 2017 5:03 AM

You can start with the suggestions in here.

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


If you are a Windows User, this is a very good user tip.

iOS device not showing in iTunes for Windows

1 reply

Back up problems

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