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Question: I want to change my apple ID to an email thats already an alternate? What do I need to do?

I want to change my Apple ID from a verizon.net to iCloud.com email address but the iCloud.com email address I want to switch to is already an alternate and the system won't let me switch. What should I do?

MacBook Air

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Nov 18, 2017 6:04 AM in response to JohnnyL660 In response to JohnnyL660

See if the steps in the below articles help. Normally, you can't switch to an e-mail associated with an Apple ID. You can try contacting Apple ID support if you have further questions.


Apple ID Name Change


Apple ID email address or password - What to do after you change I suggest doing this before you change your Apple ID or password.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Nov 18, 2017 6:04 AM

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Question: I want to change my apple ID to an email thats already an alternate? What do I need to do?