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Question: I want to cancel a payment. But when I use the url it doesn't respond, there is a error

I want to cancel a payment from an invoice I did not use not authorized.



M2MNSYJ056



DOCUMENT NO.
175116838085


When I press Cancel payment I get an error.

Please advise what to do.


Thank you.

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Answer:

There hasn't been a purchase and there isn't anything to cancel, it's not a genuine iTunes email, it's a phishing email :


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

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Nov 18, 2017 6:58 AM in response to natasha-van-der.sanden@klm4u.c In response to natasha-van-der.sanden@klm4u.c

There hasn't been a purchase and there isn't anything to cancel, it's not a genuine iTunes email, it's a phishing email :


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Nov 18, 2017 6:58 AM

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Question: I want to cancel a payment. But when I use the url it doesn't respond, there is a error