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Question: how to unlock my apple 5s phone?

i buy my apple 5s phone from japan.but now i am at srilanka. my phone was request a code?how to unlock my phone?serial number is 35*****987. my e mail adders was *****@

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iPhone 5s, 35*****987

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Nov 18, 2017 6:05 AM in response to watthegedara In response to watthegedara

Only the carrier it is locked to can authorize unlocking it. There is no such thing as an "unlock code" for an iPhone. This is how unlocking works: How to unlock your iPhone for use with a different carrier - Apple Support

What, exactly, did your phone ask you for? What is the exact message you're seeing?

Nov 18, 2017 6:05 AM

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Question: how to unlock my apple 5s phone?