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beach balling and adobe failed

How do I fix the adobe problem that failed? Here is my EtreCheck.

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-18 09:02:34

Download EtreCheck from https://etrecheck.com

Runtime: 5:11

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

Mac mini (Late 2014)

[Technical Specifications] - [User Guide] - [Warranty & Service]

Mac mini - model: Macmini7,1

1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n/ac

iCloud Quota: 792 MB available


Video Information:

Intel HD Graphics 5000 - VRAM: 1536 MB

HP w2338h 1920 x 1080 @ 60 Hz


Disk Information:

APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB

(disk0s3) <not mounted> [Recovery]: 650 MB


USB Information:

USB30Bus

MOSART Semi. 2.4G Wireless Mouse

Apple, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 498.89 GB (467.64 GB free)

Physical disk: disk0s2 499.25 GB Online


System Software:

macOS High Sierra 10.13.1 (17B48) - Time since boot: about one day


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Extensions

[loaded] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]

[loaded] com.sophos.kext.oas (9.6.53 - SDK 10.11) [Lookup]

[loaded] com.sophos.nke.swi (9.6.51 - SDK 10.11) [Lookup]


System Launch Agents:

[not loaded] 9 Apple tasks

[loaded] 167 Apple tasks

[running] 88 Apple tasks

[killed] 24 Apple tasks

24 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 37 Apple tasks

[loaded] 182 Apple tasks

[running] 90 Apple tasks

[killed] 21 Apple tasks

21 processes killed due to insufficient RAM


Launch Agents:

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[running] com.brother.LOGINserver.plist (? a1772de2 41ad4933 - installed 2017-08-04) [Lookup]

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-11-15) [Lookup]

[running] com.sophos.agent.plist (Sophos - installed 2017-11-17) [Lookup]

[running] com.sophos.uiserver.plist (Sophos - installed 2017-11-17) [Lookup]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-25) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-10-19) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-11-15) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-11-15) [Lookup]

[running] com.sophos.common.servicemanager.plist (Sophos - installed 2017-11-17) [Lookup]


User Launch Agents:

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-10-19) [Lookup]


User Login Items:

Garmin Express Service Application (Garmin International - installed 2017-11-04)

(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2017-09-25)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

iTunesHelper Application (Apple, Inc. - installed 2017-11-04)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-11-15) [Lookup]

FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-16) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-25)

AdobePDFViewer: 18.009.20044 (installed 2017-11-15) [Lookup]

Flash Player: 27.0.0.187 (installed 2017-11-16) [Lookup]


User internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]


3rd Party Preference Panes:

Flash Player (installed 2017-10-25) [Lookup]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

5% WindowServer

2% kernel_task

0% RTProtectionDaemon

0% fontd

0% followupd


Top Processes by Memory:

506 MB kernel_task

100 MB Safari

95 MB SophosScanD

64 MB Finder

45 MB com.apple.WebKit.Networking


Top Processes by Network Use:

Input Output Process name

5 MB 2 MB Mail

1 MB 0 B netbiosd

314 KB 56 KB mDNSResponder

27 KB 39 KB apsd

38 KB 1 KB Safari


Top Processes by Energy Use:

7.40 WindowServer

0.96 opendirectoryd

0.52 RTProtectionDaemon

0.38 SophosSXLD


Virtual Memory Information:

1.58 GB Available RAM

41 MB Free RAM

2.42 GB Used RAM

1.54 GB Cached files

120 MB Swap Used


Software installs (last 30 days):

Paint 2: 5.6.1 (installed 2017-10-20)

Paint 2: 5.6.2 (installed 2017-10-22)

Adobe Flash Player: (installed 2017-10-25)

Paint 2: 5.6.3 (installed 2017-10-26)

Music Streaming: 1.3 (installed 2017-10-26)

Fotor Photo Editor: 3.4.1 (installed 2017-11-03)

Adobe Flash Player: (installed 2017-11-14)

Malwarebytes for Mac: (installed 2017-11-15)

Malwarebytes for Mac: (installed 2017-11-15)

Adobe Acrobat Reader DC (18.009.20044): (installed 2017-11-15)


Install information may not be complete.

Mac mini, macOS High Sierra (10.13.1)

Posted on Nov 18, 2017 6:17 AM

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beach balling and adobe failed

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