User profile for user: AppleJoe AppleJoe User level: Community Manager Nov 18, 2017 7:28 PM in response to Francisco3003 Hello Francisco3003, Thanks for asking the Apple Support Communities for help with calling on FaceTime. I have some help article to assist you with this. First, check the troubleshooting provided in this help article: If you can‘t make a FaceTime call on your iPhone, iPad, or iPod touch There is a section titled "If you have connection or sound quality issues with FaceTime" that may help. You also may need to test the microphones. This article will help: Get help with the microphones on your iPhone, iPad, and iPod touch Thanks and have a great weekend. Show more Less Reply Link