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Question: I cannot login to my another account, I got we cannot process your request, please try again later. Even I try to reset the password, it still the same.

My ipad mini got locked and I try to put my password but I got: "Incorrect password". I try to login and reset my password but it said: we cannot process your request, please try again later. what is going on??

iPad Mini Wi-Fi + Cellular

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Answer:

If you're talking about the passcode to unlock your device, read this:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you're talking about the password to sign in with your Apple ID, read this:

If your Apple ID is locked or disabled - Apple Support

or

If you forgot your Apple ID password - Apple Support

Regards

Giulio

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Question marked as Apple Recommended

Nov 18, 2017 7:28 AM in response to Panhavath In response to Panhavath

If you're talking about the passcode to unlock your device, read this:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you're talking about the password to sign in with your Apple ID, read this:

If your Apple ID is locked or disabled - Apple Support

or

If you forgot your Apple ID password - Apple Support

Regards

Giulio

Nov 18, 2017 7:28 AM

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User profile for user: Panhavath

Question: I cannot login to my another account, I got we cannot process your request, please try again later. Even I try to reset the password, it still the same.