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Question:

Question: As i have installed latest OS 11.1.2, my iphones touchscreen gets unresponsive most of the time.. i had to lock the iphone and then unlock it to make it work. Is this because of OS 11.1.2

Device: iphone 6s+

OS: 11.1.2

Already tried: Switch On and Off

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Nov 19, 2017 1:19 PM in response to Poojasri In response to Poojasri

Hello Poojasri,

Thank you for using Apple Support Communities!

I understand from your post that after updating your iPhone 6s Plus to iOS 11.1.2 your touchscreen becomes unresponsive. The following article has steps which may include contacting Apple Support to resolve this type of issue:

Get help with the display on your iPhone, iPad, or iPod touch - Apple Support

Best Regards.

Nov 19, 2017 1:19 PM

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Nov 24, 2017 4:40 PM in response to Poojasri In response to Poojasri

Same problem with IPhone 5SE. The phone is brand new. Tried the Forced restart. My problems seem to occur on the borders of the screen, like if there’s a dead frame around it. Sometimes it works if I keep pressing rather hard f e closing a webpage. Sometimes it’s reacting 2-4 mm away from were I press the screen.

Nov 24, 2017 4:40 PM

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User profile for user: Poojasri

Question: As i have installed latest OS 11.1.2, my iphones touchscreen gets unresponsive most of the time.. i had to lock the iphone and then unlock it to make it work. Is this because of OS 11.1.2