I'm not OP but I have a similar issue and I did as you suggested. Below is my report:
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-26 15:28:29
Download EtreCheck from https://etrecheck.com
Runtime: 3:57
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.
Problem: Other problem
Description:
could not load sound preference pane after high sierra upgrade
Hardware Information: ⓘ
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 (i7-2600) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6970M - VRAM: 2 GB
iMac 2560 x 1440
Disk Information: ⓘ
Hitachi HDS723020BLA642 disk0: (2 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 1.75 TB (1.26 TB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
Linux-Debian (disk0s4 - Journaled HFS+) /Volumes/Linux-Debian : 249.51 GB (249.20 GB free)
OPTIARC DVD RW AD-5690H ()
USB Information: ⓘ
USB20Bus
Apple Inc. FaceTime HD Camera (Built-in)
hub_device
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
M-Audio Fast Track C400
Apple, Inc. Keyboard Hub
Skullcandy Skullcandy Slayer
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
System Software: ⓘ
macOS High Sierra 10.13.2 (17C88) - Time since boot: about 2 days
Configuration files: ⓘ
/etc/sudoers, File size 1297 but expected 1563
Gatekeeper: ⓘ
Mac App Store and identified developers
Clean up: ⓘ
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
Executable not found!
~/Library/LaunchAgents/com.skype.skype.shareagent.plist
/Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent
Executable not found!
2 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (5.0.10) [Lookup]
[loaded] org.virtualbox.kext.VBoxNetAdp (5.0.10) [Lookup]
[loaded] org.virtualbox.kext.VBoxNetFlt (5.0.10) [Lookup]
[loaded] org.virtualbox.kext.VBoxUSB (5.0.10) [Lookup]
/Library/Extensions
[loaded] com.intel.kext.intelhaxm (6.0.1 - SDK 10.9) [Lookup]
/System/Library/Extensions
[loaded] com.avid.usb.fasttrackc400.driver (M-Audio Fast Track C400 1.2.9 - SDK 10.7) [Lookup]
System Launch Agents: ⓘ
[failed] com.apple.telephonyutilities.callservicesd.plist (Apple, Inc. - installed 2017-12-01)
[not loaded] 8 Apple tasks
[loaded] 173 Apple tasks
[running] 108 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.AirPlayXPCHelper.plist (Apple, Inc. - installed 2017-12-01)
[failed] com.apple.audio.coreaudiod.plist (Apple, Inc. - installed 2017-12-01)
[not loaded] 32 Apple tasks
[loaded] 182 Apple tasks
[running] 116 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-10-24) [Lookup]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[running] com.avid.fasttrackc400.helper.plist (? 25acf25f 9bda68d7 - installed 2016-09-17) [Lookup]
[loaded] com.divx.dms.agent.plist (? bf9bdaf7 794bb765 - installed 2015-12-21) [Lookup]
[loaded] com.divx.update.agent.plist (DivX, LLC - installed 2015-12-21) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 93c6c840 72ac4dde - installed 2017-12-23) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2013-11-10) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2013-01-07) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]
[failed] com.adobe.fpsaud.plist (? 2afb3af7 6cf41d3c - installed 2016-04-15) [Lookup]
[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-12-01)
[running] com.docker.vmnetd.plist (Docker Inc - installed 2017-10-06) [Lookup]
[failed] com.edb.launchd.postgresql-9.3.plist (? b8fda941 61e7efec - installed 2014-10-14) [Lookup]
[loaded] com.github.GitHub.GHInstallCLI.plist (GitHub - installed 2014-06-21) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[loaded] com.intel.haxm.plist (Shell Script 42f307e7 - installed 2015-11-26) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]
[loaded] com.skype.skypeinstaller.plist (Skype - installed 2017-07-02) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2013-11-10) [Lookup]
[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2016-08-20) [Lookup]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-10-24) [Lookup]
[failed] com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2015-04-14) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[loaded] com.adobe.ARM.[...].plist (? 5c76f5f6 1c9bb8a9 - installed 2015-10-25) [Lookup]
[loaded] com.skype.skype.shareagent.plist (? 9e64636f 0 - installed 2017-11-12) [Lookup] - /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent: Executable not found!
[running] com.spotify.webhelper.plist (Spotify - installed 2017-12-22) [Lookup]
[loaded] com.valvesoftware.steamclean.plist (? f53cfcf4 6db598b5 - installed 2017-12-26) [Lookup]
[not loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2016-08-20) [Lookup]
User Login Items: ⓘ
Applications Folder
(/Applications)
Arq Agent Application (PhotoMinds LLC - installed 2017-11-20)
(/Applications/Arq.app/Contents/Library/LoginItems/Arq Agent.app)
Internet Plug-ins: ⓘ
JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-12-23) Check version
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-18) [Lookup]
OVSHelper: 1.1 (installed 2015-12-21) [Lookup]
OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-22) [Lookup]
Flip4Mac WMV Plugin: 3.0.0.126 (installed 2013-01-12) [Lookup]
Unity Web Player: UnityPlayer version 5.0.3f2 (installed 2015-08-16) [Lookup]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2015-10-24) [Lookup]
FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-22) [Lookup]
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-11-29) [Lookup]
DivX Web Player: 3.5.0.5 (installed 2015-12-16) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-12-23)
Flash Player: 21.0.0.226 (installed 2016-04-22) Outdated! Update
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
Silverlight: 5.1.50901.0 (installed 2016-12-11) [Lookup]
AdobePDFViewer: 18.009.20050 (installed 2017-11-29) [Lookup]
DirectorShockwave: 12.0.9r149 (installed 2014-01-28) [Lookup]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2016-04-15) [Lookup]
Flip4Mac WMV (installed 2012-09-14) [Lookup]
Java (installed 2017-12-23) [Lookup]
M-Audio Fast Track C400 Control Panel (installed 2016-09-17) [Lookup]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
5% Google Chrome Helper
4% WindowServer
3% kernel_task
1% Google Chrome Helper
1% Google Chrome
Top Processes by Memory: ⓘ
817 MB kernel_task
555 MB SystemUIServer
237 MB Google Chrome Helper
227 MB Google Chrome
183 MB Finder
Top Processes by Network Use: ⓘ
Input Output Process name
2 MB 1 MB mDNSResponder
62 KB 24 KB netbiosd
9 KB 17 KB apsd
0 B 64 B SystemUIServer
Top Processes by Energy Use: ⓘ
37.80 Google Chrome Helper
12.42 WindowServer
9.20 ReportCrash
6.20 Google Chrome Helper
Virtual Memory Information: ⓘ
3.10 GB Available RAM
1.24 GB Free RAM
4.90 GB Used RAM
1.86 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Adobe Acrobat Reader DC (18.009.20050): (installed 2017-11-29)
Evernote: 6.13.1 (installed 2017-12-03)
Java 8 Update 151: (installed 2017-12-23)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-26 15:27:05 universalaccessd Crash [Open]
2017-12-26 15:18:49 Sound.prefPane Crash [Open]
Cause: ViewBridge hint(s): (
"<NSViewServiceMarshal 0x7f96d7f0da40> <(null) 0x0>"
)
2017-12-26 15:08:17 callservicesd Crash [Open]
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.
The line that seems most relevant/concerning is:
[failed] com.apple.audio.coreaudiod.plist (Apple, Inc. - installed 2017-12-01)
Suggestions?