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I changed the phone and it uses the number of the previous owner for imessages and fasetame

I changed the phone and it uses the number of the previous owner for imessages and fasetame.


how to delete that number?

Posted on Nov 18, 2017 7:58 AM

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Question marked as Best reply

Posted on Nov 18, 2017 8:24 AM

If the previous owner didn't follow ALL the steps provided in the following guide. then you might have some problems using that iphone:

What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support

If you can contact the previous owner, ask him to do all the steps suggested.


That said, see if the following support guide can be helpful:

Add or remove your phone number in Messages or FaceTime - Apple Support

Regards

Giulio

1 reply
Question marked as Best reply

Nov 18, 2017 8:24 AM in response to Coach802

If the previous owner didn't follow ALL the steps provided in the following guide. then you might have some problems using that iphone:

What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support

If you can contact the previous owner, ask him to do all the steps suggested.


That said, see if the following support guide can be helpful:

Add or remove your phone number in Messages or FaceTime - Apple Support

Regards

Giulio

I changed the phone and it uses the number of the previous owner for imessages and fasetame

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