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What does a person selling an Apple Watch have to do to remove it completely from their iCloud ID

I bought a watch from a friend and he’s removed it from his device list but it still won’t let me pair my phone to it

Posted on Nov 18, 2017 8:21 AM

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Posted on Nov 18, 2017 8:56 AM

Hi


Activation Lock prevents unauthorised use of Apple Watch if it is lost or stolen. If the previous owner has already followed the steps here to remove Activation Lock:


About Activation Lock on your Apple Watch - Apple Support


And if you are trying to pair it to a compatible model of iPhone, running the latest version of iOS:


Set up your Apple Watch - Apple Support


And you are being advised by the Watch app that the Apple Watch is still locked by Activation Lock, then it may help if you, as the new owner, try these steps:



If the Apple Watch remains locked, ask the previous owner to accompany you and the watch to a Genius Bar appointment, taking along their original proof of purchase for the watch or ask them to contact Apple Support and seek assistance with removing Activation Lock:


1 reply
Question marked as Best reply

Nov 18, 2017 8:56 AM in response to Satahfish

Hi


Activation Lock prevents unauthorised use of Apple Watch if it is lost or stolen. If the previous owner has already followed the steps here to remove Activation Lock:


About Activation Lock on your Apple Watch - Apple Support


And if you are trying to pair it to a compatible model of iPhone, running the latest version of iOS:


Set up your Apple Watch - Apple Support


And you are being advised by the Watch app that the Apple Watch is still locked by Activation Lock, then it may help if you, as the new owner, try these steps:



If the Apple Watch remains locked, ask the previous owner to accompany you and the watch to a Genius Bar appointment, taking along their original proof of purchase for the watch or ask them to contact Apple Support and seek assistance with removing Activation Lock:


What does a person selling an Apple Watch have to do to remove it completely from their iCloud ID

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