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Question: My iPhone doesn’t work properly...

I was listening to music, but then I sneezed, and my my iPhone headphones started not working, I tried with my brother beats, but it still didn’t work...can someone help me?

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Nov 18, 2017 9:33 AM in response to Piece_of_Garbage In response to Piece_of_Garbage

Does the phone produce sound without the headphones plugged in?


If so, see if the tips below help.


How to Fix iPhone Headphone Jack Problems


If not, make an appointment at the Genius Bar to have the phone evaluated.

Nov 18, 2017 9:33 AM

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Nov 18, 2017 9:35 AM in response to Piece_of_Garbage In response to Piece_of_Garbage

Sorry, but that is just not enough information in order for us to be able to assist you with a potential solution.

Writing an effective Apple Support Communities question - Apple Support Communities


For example, which exact model is your iPhone? Are the "iPhone headphones" the ones that came with this phone? Have you tried using these headphones with your brother's phone or some other audio device to verify that they work properly? What else have you tried to resolve this yourself?

Nov 18, 2017 9:35 AM

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Question: My iPhone doesn’t work properly...