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Standard Camera and Video iPhone 7 not working

My iPhone 7 camera, portrait and video are not working but slow mo and panoramic photo are working. I have done a factory reset but this doesn’t seem to fix it - any suggestions would be great.

Posted on Nov 18, 2017 10:56 AM

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1 reply

Nov 19, 2017 7:13 AM in response to Ahowell20

Hello Ahowell20,

Thank you for using Apple Support Communities. It's my understanding that the camera on your iPhone 7 hasn't been working as expected. You've done a great job trying to get this resolved. I'm happy to help.

Since the issue persists after a factory reset, I recommend contacting Apple Support for further assistance with this issue.
Contact Apple Support

Cheers!

Standard Camera and Video iPhone 7 not working

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