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iphone 5s stuck

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hello everybody.

on my iPhone 5s I have this mark for several days.

I made all what is written.

restore, download the last version of iTunes, update my pc.

different pc, different cable.

I made the restore for 10 times and it still the same.

it telling me 'unknown mistake no. 4013'


did anybody please can help me on this???

thanks a lot.

iPhone 5s, iOS 11

Posted on Nov 18, 2017 9:31 AM

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Posted on Nov 18, 2017 9:33 AM

Type Error 4013 on to the search bar at the top of this page and read the resulting articles to see if that helps.

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iphone 5s stuck

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