I sync my favorite photo folders from my dell laptop to my iPad and iPhone. Just this past week, 3 new photos that were taken with my daughter‘s iphone, which I saved to my dell will not sync to my iPad through iTunes. The folder shows up on my iPad, but it is empty. I have the latest iTunes installed on my laptop and the latest iOS on my iPad. I do not save my photos to iCloud.
iPad Mini Wi-Fi, iOS 11.0.1
Stop syncing all photos
- Open iTunes on your computer and connect your iPhone, iPad, or iPod touch.
- Click on the device icon in iTunes.
- Click Photos.
- Deselect "Sync Photos" then click "Remove photos."
- Click Apply.
Sync your photos manually with iTunes
You can set up iTunes to sync photos to your iPhone, iPad, or iPod touch from the Photos app, or from a folder on your computer. Each time that you sync your iOS device with iTunes, the photos and videos on your iOS device update to match the albums on your computer. If you have photos on your iPhone, iPad, or iPod touch that aren't on your computer, follow these steps to import them.
- Make sure that you have the latest version of iTunes.
- Open iTunes on your computer.
- Use the included USB cable to connect your iPhone, iPad, or iPod touch to your computer.
- Click on the device icon in iTunes.
- In the sidebar on the left side of the iTunes window, click Photos.
- Click the box next to "Sync Photos." If instead you see "iCloud Photos is On," all of your photos and videos are already on all of your devices that use iCloud Photo Library. You don't need to sync them through iTunes.
- Choose the app or folder that you want to sync from.
If you choose to sync a folder with sub-folders, the first level of sub-folders will appear as albums on your device.
- Choose to sync all photos or selected albums.
- Select "Include videos" to sync the videos from your app or folder too.
- Click Apply.
Keep your photos safely stored and up to date on all of your devices
Restore your device to factory settings
- Open iTunes on your Mac or PC. If you can't access a computer and your device still works, you can erase and restore your device without a computer.
- Connect your iPhone, iPad, or iPod to your computer with the cable that came with your device.
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
- Select your iPhone, iPad, or iPod when it appears in iTunes. For an unresponsive device or one that won't turn on, learn what to do. Or get help if your device doesn't appear in iTunes.
- In the Summary panel, click Restore [device].
- Click Restore again to confirm. Then iTunes erases your device and installs the latest iOS or iPod software.
- After your device restores to factory settings, it restarts. Now you can set it up as new.
Restore your iPhone, iPad, or iPod to factory settings
Update to the latest version of iTunes
Keep your photos safely stored and up to date on all of your devices
I just synced my photos again and now an old photo folder shows 0 photos, previously there were 6 photos in that folder. I still haven’t unchecked and reset the sync since I sync so many photos. However, I’m concerned that they won’t re-sync since I’m having problems with some older folders now as well as new ones.
I removed all my synced photos and attempted to resync them. Every photo folder appeared, but with 0 photos. However, my info stated that all the photos were there and the storage space was used as if they were there. However, they were not on my ipad. I am currently restoring my ipad from a back up (3 hours remaining).
I removed all my synced photos and attempted to resync them. Every photo folder appeared, but with 0 photos. However, my info stated that all the photos were there and the storage space was used as if they were there. However, they were not on my iPad. I am currently restoring my ipad from a back up (3 hours remaining).
The iPad restore did not work. In the middle of the process of syncing, the syncing stopped, and approximately 1/3 of my photo folders were restored with photos. The remaining 2/3 of the folders are on my iPad, but with 0 photos. Any suggestion? Should I restore the iPad again?
Brenden,
I removed all my synced photos and attempted to resync them. Every photo folder appeared, but with 0 photos. However, my info stated that all the photos were there and the storage space was used as if they were there. However, they were not on my iPad. I am currently restoring my ipad from a back up (3 hours remaining).
The iPad restore did not work. In the middle of the process of syncing, the syncing stopped, and approximately 1/3 of my photo folders were restored with photos. The remaining 2/3 of the folders are on my iPad, but with 0 photos. Any suggestion? Should I restore the iPad again?
I attempted to restore my iPad again this morning, and the sync completed without saving my photos to my iPad. Again, the folders are there, but about 2/3 are empty. I’m not sure how to get my photos back on my iPad. Any suggestion?
Chris, If I restore it to new without using a backup, wouldn’t I lose my stored passwords?
In addition, I
spoke to an Apple customer care specialist and gave them access to my laptop and iPad. They said that the problem was that something was wrong with my iTunes installation. They had me uninstall and reinstall it. However, the problem still persisted after I did that.
Maybe it is time to read the following thread:
Re: The ipad cannot be synced. An internal device error occurred.
And search for threads with "sync photos" in the title.
Good luck!
Paardeslager
Brenden,
I have updated to the latest version of iTunes, and by turning the sync feature off and re-enable it, do you mean to uncheck the sync photo box and then recheck it again?
I have not tried that yet, but I will when I have time. I have many photos synced, so it’s time consuming to remove and re- sync them all.
Is it true that syncing with iTunes to IOS 11 devices, albums are no longer created?
Chris,
In addition, now I’m getting a new problem: A message that states, “ the ipad could not be synced because an internal device error occurred.”
Syncing photos from dell laptop to iPad.
